A resident in a home licensed for directed (memory) care walked out the front door without any caregiver knowing. The front-door alarm the home's own policy requires was not working, and no one had noticed.
The More You Know
Findings Friday
What public care records can teach us.
Three findings selected from AZDHS records currently available to the public. The inspections or enforcement actions may date from the past 36 months.
Featured this FridayOCT 23, 2026
While two caregivers were changing a resident overnight, one of them jabbed the resident in the stomach. A co-worker reported it to the nurse, but the accused caregiver was left on shift with residents for another six hours.
One caregiver was on duty for nine residents spread across two hallways. Call pendants chimed for more than 10 minutes at a time with no response because the caregiver was in another room and could not hear residents calling for help.
WrenSong Trust Badge snapshot
Badge qualification is calculated by WrenSong, not an AZDHS rating.Childcare
WrenSong Trust Badge metric
41.3%
of licensed AZ
childcare facilities
childcare facilities
1,031 of 2,498 active licenses
8-week trend (Friday snapshots)
Assisted Living
WrenSong Trust Badge metric
71.1%
of licensed AZ
assisted living facilities
assisted living facilities
1,607 of 2,259 active licenses
8-week trend (Friday snapshots)
Previous Findings Fridays
Browse all Fridays →| Date | Category | This week's topics | |
|---|---|---|---|
| Oct 16, 2026 | Childcare | Repeat supervision citationsPhysical punishmentEmergency response | View snapshot → |
| Oct 9, 2026 | Assisted Living | Overnight checksMedication recordsFinancial exploitation | View snapshot → |
| Oct 2, 2026 | Assisted Living | NeglectLevel of CareLicensing | View snapshot → |
| Sep 25, 2026 | Childcare | SupervisionParent notificationPickup verification | View snapshot → |
| Sep 18, 2026 | ChildcareAssisted Living | DisciplineAnimals on siteTransportationStaff screeningMedication errorsFinancial exploitation | View snapshot → |
| Sep 11, 2026 | ChildcareAssisted Living | Medication authorizationAttendance rostersMedication recordsElopementPhysician ordersCare plan updates | View snapshot → |
| Sep 5, 2026 | ChildcareAssisted Living | Outdoor supervisionStaff trainingBackground checksFinancial exploitationFingerprint clearanceCall systems | View snapshot → |
Findings are quoted or paraphrased from Arizona Department of Health Services inspection and enforcement records that are publicly available. Inspections or enforcement actions may date from the past 36 months. A finding reflects a point in time and may since have been corrected. WrenSong shares these to help families know what to ask, not to single out any provider.